Innovative data providing first-time insights on equipment incentives, dealer service and manufacturer signals (and more coming).
Easily search for active financial incentive offers from most manufacturers.
Compare benchmarks to identify service investment levels across 20+ dealers.
Identify critical signals from the investor calls of equipment manufacturers.
Innovative data providing first-time insights on equipment incentives, dealer service and manufacturer signals (and more coming).
Easily search for active financial incentive offers from most manufacturers.
Compare benchmarks to identify service investment levels across 20+ dealers.
Identify critical signals from the investor calls of equipment manufacturers.
In this ranking, the focus is on the service capability of dealers, and specifically the average tenure of the mechanics, or technicians, on their service teams.
This ranking is specifically focused on the west region of the United States. The Heavy borrows the US Census definition of the west, which includes the following states:
Note: only employees in-region are included. Only dealers with 10+ employees in-region are included.
For end users of equipment, machine service is most often their top concern – a leading indicator of a dealer partner’s ability to deliver on the promise of uptime. For manufacturers and dealers, it’s critical benchmark intelligence, helping justify investments and strategic decisions.
If you’d like to dive deeper into the source data and dealer-specific performance, click on the orange button on the right, or visit the FAQs section, down below.
Looking for USA, national rankings? See them here.
| Ranking | Region Name | Company Page | Avg Tenure | # People | Primary OEM |
|---|---|---|---|---|---|
| 1 | West | Quinn Company | 11.19 | 37 | Caterpillar |
| 2 | West | Western States Equipment | 10.34 | 25 | Caterpillar |
| 3 | West | Wagner Equipment | 9.94 | 48 | Caterpillar |
| 4 | West | Arnold Machinery | 9.41 | 24 | Volvo CE |
| 5 | West | Peterson CAT | 8.33 | 25 | Caterpillar |
| 6 | West | N C Machinery | 8 | 17 | Caterpillar |
| 7 | West | Empire CAT | 7.93 | 67 | Caterpillar |
| 8 | West | H&E Equipment Services | 5.42 | 20 | Komatsu |
| 9 | West | Sonsray Machinery | 4.9 | 11 | Case CE |
| 10 | West | Papé Machinery | 4.61 | 26 | Deere |
| 11 | West | RDO Equipment | 4.33 | 13 | Deere |
| 12 | West | Road Machinery LLC | 3.86 | 14 | Komatsu |
First, did you know that the people behind The Heavy have been building data and insights solutions for the equipment industry for 10+ years?
Due to that deep experience, along with proprietary methods for data collection and structuring, including big data-acquisition methods and AI-powered data cleansing, we have unique methods to build insights products.
For this specific ranking, find out more about our methods by clicking into the linked item in the table above.
As a young business, we are interested in listening to our readers and customers and understanding what they want, so we haven’t yet finalized (as of the publishing of this FAQ), our long term standard for update frequency of this data. That being said, our initial hunch is quarterly.
Absolutely. Email us at support@totheheavy.com and share your interest.
As you would imagine, we do have a roadmap for adding to this list.
© Rival Insights, LLC dba The Heavy. Born, Built and Evolving in Atlanta, GA, USA.
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