Innovative data providing first-time insights on equipment incentives, dealer service and manufacturer signals (and more coming).
Easily search for active financial incentive offers from most manufacturers.
Compare benchmarks to identify service investment levels across 20+ dealers.
Identify critical signals from the investor calls of equipment manufacturers.
Innovative data providing first-time insights on equipment incentives, dealer service and manufacturer signals (and more coming).
Easily search for active financial incentive offers from most manufacturers.
Compare benchmarks to identify service investment levels across 20+ dealers.
Identify critical signals from the investor calls of equipment manufacturers.
In this ranking, the focus is on the service capability of dealers, and specifically the average tenure of the mechanics, or technicians, on their service teams.
Why is this ranking important?
For end users of equipment, machine service is most often their top concern – a leading indicator of a dealer partner’s ability to deliver on the promise of uptime. For manufacturers and dealers, it’s critical benchmark intelligence, helping justify investments and strategic decisions.
If you’d like to dive deeper into the source data and dealer-specific performance, click on the orange button on the right, or visit the FAQs section, down below.
| Rank | Dealer Name | Average Mechanic Tenure (Years) | Primary OEM |
|---|---|---|---|
| 1 | RUDD Equipment | 13.85 | Volvo CE |
| 2 | MacAllister Machinery | 12.67 | Caterpillar |
| 3 | United Construction & Forestry | 12.66 | Deere |
| 4 | Ohio CAT | 12.62 | Caterpillar |
| 5 | Quinn Company | 11.41 | Caterpillar |
| 6 | Thompson Tractor | 11.15 | Caterpillar |
| 7 | Ziegler Caterpillar | 10.74 | Caterpillar |
| 8 | Anderson Equipment | 10.46 | Komatsu |
| 9 | Western States Equipment | 10.34 | Caterpillar |
| 10 | Altorfer CAT | 9.89 | Caterpillar |
| 11 | Butler Machinery | 9.68 | Caterpillar |
| 12 | Louisiana CAT | 9.57 | Caterpillar |
| 13 | N C Machinery | 9.49 | Caterpillar |
| 14 | Arnold Machinery | 9.41 | Volvo CE |
| 15 | Birkey's Farm Store | 9.36 | Case CE |
| 16 | Wagner Equipment | 9.21 | Caterpillar |
| 17 | Foley Equipment | 8.72 | Caterpillar |
| 18 | Carter Machinery | 8.65 | Caterpillar |
| 19 | Flint Equipment | 8.63 | Deere |
| 20 | Fabick CAT | 8.55 | Caterpillar |
| 21 | Ascendum Machinery | 8.48 | Volvo CE |
| 22 | Peterson CAT | 8.14 | Caterpillar |
| 23 | Empire CAT | 7.98 | Caterpillar |
| 24 | Linder Industrial Machinery | 7.83 | Komatsu |
| 25 | Cleveland Brothers Equipment | 7.77 | Caterpillar |
| 26 | Mustang CAT | 7.53 | Caterpillar |
| 27 | James River Equipment | 7.46 | Deere |
| 28 | Yancey Bros. Co. | 7.4 | Caterpillar |
| 29 | TEC | 7.39 | Komatsu |
| 30 | Boyd CAT | 7.21 | Caterpillar |
| 31 | ASCO Equipment | 7.19 | Case CE |
| 32 | Ring Power CAT | 7.04 | Caterpillar |
| 33 | Titan Machinery | 6.9 | Case CE |
| 34 | Van Keppel Equipment | 6.82 | Volvo CE |
| 35 | Holt CAT | 6.75 | Caterpillar |
| 36 | Scott Equipment | 5.83 | Volvo CE |
| 37 | WPI | 5.82 | Komatsu |
| 38 | Murphy Tractor & Equipment | 5.76 | Deere |
| 39 | Roland Machinery | 5.69 | Komatsu |
| 40 | H&E Equipment Services | 5.32 | Komatsu |
| 41 | RDO Equipment | 5.27 | Deere |
| 42 | Warren CAT | 5.26 | Caterpillar |
| 43 | Alta Equipment | 5.07 | Volvo CE |
| 44 | Sonsray Machinery | 4.9 | Case CE |
| 45 | Road Machinery LLC | 4.44 | Komatsu |
| 46 | Stribling Equipment | 4.06 | Deere |
| 47 | Papé Machinery | 3.99 | Deere |
| 48 | Doggett - John Deere | 3.62 | Deere |
| 49 | Southeastern Equipment | 2.92 | Case CE |
First, did you know that the people behind The Heavy have been building data and insights solutions for the equipment industry for 10+ years? Due to that deep experience, along with proprietary methods for data collection and structuring, including big data-acquisition methods and AI-powered data cleansing, we have unique methods to build insights products.
For this specific ranking, find out more about our methods by clicking into the linked item in the table above.
As a young business, we are interested in listening to our readers and customers and understanding what they want, so we haven’t yet finalized (as of the publishing of this FAQ), our long term standard for update frequency of this data. That being said, our initial hunch is quarterly.
Absolutely. Email us at support@totheheavy.com and share your interest.
As you would imagine, we do have a roadmap for adding to this list.
© Rival Insights, LLC dba The Heavy. Born, Built and Evolving in Atlanta, GA, USA.
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